On October 27, 2021, Richard Moore will be presenting as part of the ADR Institute of Canada's 2021 webinar series a session focused on his book, A REALISTC Framework for Enhancing Communication, Relationship-building & De-escalation Skills.


ISBN: 978-0-9958842-5-0

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The session will be moderated by Colm Brannigan and also feature Donna Cross and Sergeant Catherine Wood.

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